Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use Flick Her, we collect the following information:
- Account information (phone number, name, profile image)
- Images you upload, including all embedded metadata (EXIF, GPS coordinates, device information, timestamps)
- Transformation history and preferences
- Usage data (credit transactions, audit logs)
- Technical data (IP address, user agent, session information)
- Age verification status (stored as a browser cookie for 30 days)
2. Image Metadata
We preserve all image metadata including but not limited to: EXIF data, GPS coordinates, camera/device information, creation timestamps, and editing history. This data is stored for analytical purposes and is not shared with third parties without your consent.
3. How We Use Your Information
- To provide and improve our image transformation services
- To maintain your account and credit balance
- To ensure platform security and prevent abuse
- For aggregated analytics and service improvement
- To comply with legal obligations
4. Data Storage and Security
Your data is stored on secured, self-hosted infrastructure. Images are stored in encrypted object storage with access controlled via time-limited signed URLs. We implement industry-standard security measures to protect your data.
5. Data Retention
Your data is retained for as long as your account is active. Upon account deletion, your data enters a 30-day grace period after which it is permanently deleted. Audit logs are anonymized after 30 days (IP addresses removed).
6. Your Rights (GDPR/CCPA)
You have the right to:
- Access your data (via data export in Settings)
- Rectification of inaccurate data
- Erasure (account deletion in Settings)
- Data portability (JSON export)
- Object to processing
- Withdraw consent at any time
7. Third-Party Services
We use third-party services for authentication (Clerk) and image transformation processing. These services process limited data necessary for their function and are subject to their own privacy policies.
8. Contact
For privacy-related inquiries, please contact us at [email protected].
Registered office: Flat 3, 33 Fairholme Road, London, W14 9JZ, United Kingdom.